Case Studies

  • We provide a framework and process for developing short- and long-term strategies that clarify your critical business drivers, and identify, evaluate, and sequence the most impactful initiatives to prioritize for your goals. We conduct market research, develop market entry strategies, and help to define competitive differentiators. Whether navigating growth, transformation, or uncertainty, we help organizations make confident, informed decisions that drive long-term stability and success.

  • We help organizations prepare for, respond to, and recover from market disruptions. We equip leadership teams and staff with tailored resources and support to navigate organizational restructuring and reengineering for efficiency. Additionally, we provide a structured, efficient process for revamping operational infrastructure to pivot quicky and to expand into new markets.

  • We co-design powerful organizational capabilities that amplify your competitive edge and fuel catalytic growth. Our approach goes beyond strategy—we architect functions, processes, and roles, outline the implementation roadmap, and support the launch of new capabilities. Whether repositioning for new markets, designing for scale, or enhancing existing capabilities, we create agile, future-ready organizational functions poised for long-term success.

SOVA partners with C-Suites, Leadership teams, and Boards of all types to translate their vision into tangible, scalable outcomes. Transform your organizational constraints into opportunities with a partner who thrives in dynamic environments and understands what it takes to design innovation and excellence from the bottom up, and lead enterprise-wide change from the top down. SOVA provides a framework for deconstructing and prioritizing challenges, a facilitated process for surfacing and elevating organizational insights, and a structured approach to co-designing the right solutions for your needs.

Strategy + design support for the visionary executive

Case Studies: How strategy + design enable transformation

Case Study 1:
Strategy Development

  • Multi-year strategic planning

  • Applied a user-centered approach to developing the first (and two subsequent) multi-year strategic plans for a global, professional services firm. Facilitated the design process by soliciting inputs from global workforce of 5,000. Architected, launched, and drove results for key digital transformation, innovation, and investment initiatives over a ten-year period.

  • The sequence of three back-to-back, multi-year strategies, that launched new capabilities and enabled entry to new markets over a ten-year period, contributed to the organization tripling in size from ~$500M to ~$1.6B in sales.

Case Study 2:
Competitive Positioning

  • New market entry

  • Designed an ISO 9001-certified quality management system for a $500M pharmaceutical supply chain in Kenya. The quality management system captured the policies, processes, governance, systems, and records across all supply chain functions, including: forecasting & quantification, ordering, quality assurance, warehousing, last mile delivery, and supply chain operations.

  • The ISO certification was used as one of the qualifying capabilities that secured a $9.5B global health and supply chain contract, the largest ever funded by the U.S. Agency for International Development (USAID).

Case Study 3:
Capability
Design

  • Competitive differentiation

  • Designed and launched enterprise capabilities for innovation and investment concurrently from ground up. For innovation, this included building components of company-wide innovation ecosystem that spanned staff capacity building, thought leadership, internal programming, corporate partnerships, and more to promote uptake of innovation methods and user-centered design tools on client projects. For corporate development, this included the creation of an investment thesis, business case, business plan, and budget for Chemonics’ new investment subsidiary, Chemonics Capital, based on CEO’s vision and corporate five-year Strategic Plan.

  • As a result of thought leadership, corporate partnerships, and innovative products and services deployed on client contracts, the company won six industry and client innovation awards over a three-year period. As a result of business planning and pitch to the Board of Directors and Executive Management Team, leadership approved financing of the company’s first fintech venture and subsidiary funding for Chemonics’ investment arm.

Learn more about SOVA Founder
Lauren Behr’s experience